Refund Policy
Effective Date: July 2026
At The Buildathon, we strive to provide high-quality events, competitions, workshops, and services. This Refund Policy explains the circumstances under which refunds may be issued.
By registering for any event or purchasing any product or service through https://thebuildathon.com, you agree to this Refund Policy.
1. Registration Fees
Unless otherwise mentioned for a specific event, all registration fees are non-refundable once payment has been successfully processed.
This policy helps us cover expenses related to:
- Event planning
- Platform management
- Venue booking
- Mentor coordination
- Administrative costs
- Resource allocation
2. Eligible Refund Cases
A refund may be considered only in the following situations:
Duplicate Payment
If you are charged more than once for the same registration due to a technical error, the duplicate payment will be refunded.
Event Cancellation by The Buildathon
If an event is cancelled by The Buildathon and no alternative event or rescheduled date is offered, eligible participants may receive a full refund.
Technical Payment Failure
If your payment is deducted but your registration is not confirmed, our support team will verify the transaction and either:
- Confirm your registration, or
- Process a refund if registration cannot be completed.
3. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after registration
- Inability to attend the event
- Scheduling conflicts
- Travel or accommodation expenses
- Internet connectivity issues
- Device or hardware problems
- Disqualification due to rule violations
- Failure to participate
- Incorrect information submitted during registration
- Missed deadlines
4. Workshops & Training Programs
Workshop registrations are generally non-refundable.
If a workshop is cancelled by The Buildathon, registered participants may receive either:
- A full refund, or
- A transfer to a future workshop of equal value.
5. Merchandise (If Applicable)
For physical merchandise sold through The Buildathon Store:
Refunds or replacements may be provided if:
- The wrong item is delivered.
- The product arrives damaged.
- The product has manufacturing defects.
Requests must be submitted within 7 days of delivery with supporting photographs.
Items showing signs of use or damage caused after delivery are not eligible.
6. Digital Products
Digital products such as:
- Certificates
- Downloadable resources
- Premium content
- Online courses
- Digital toolkits
are generally non-refundable once access has been granted or the download has started.
7. Refund Processing Time
Approved refunds are typically processed within:
7–10 business days
The actual credit time depends on your bank, payment gateway, or card issuer.
8. Payment Gateway Charges
In certain cases, payment gateway processing charges or applicable taxes may be deducted from the refundable amount where permitted by law or payment provider policies.
9. How to Request a Refund
To request a refund, please contact us with the following details:
- Full Name
- Registered Email Address
- Event Name
- Payment Reference ID
- Date of Payment
- Reason for Refund Request
10. Refund Review
Every refund request is reviewed individually.
The Buildathon reserves the right to:
- Request additional information.
- Verify payment records.
- Approve or reject requests based on this policy.
Our decision after review shall be considered final.
11. Fraudulent Claims
Any attempt to obtain refunds through fraudulent means, false claims, chargeback abuse, or misuse of the payment system may result in:
- Immediate cancellation of registration
- Suspension of account access
- Permanent ban from future events
- Legal action where applicable
12. Changes to This Policy
We may revise this Refund Policy from time to time.
The latest version will always be available on this page along with the updated Effective Date.
Continued use of our platform indicates acceptance of the revised policy.
13. Contact Us
For refund-related questions or assistance, please contact us:
The Buildathon
Website: https://thebuildathon.com
Email: thebuildathon@gmail.com